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Reports & Whitepapers

We've been in this business for 11 years and know a thing or two about messaging and the market in general, built on years of expertise and understanding. Access our knowledge by downloading our latest informative whitepapers; talking through mobile marketing best practice, new technology, the shift in the mobile market and everything you need to get the most out of messaging communication.

To access the whitepapers below, click on the images below.

Please be advised all content herein is protected by our copyright statement.

Our Latest Reports & Whitepapers

The Relationship Between Apps and SMS

Feb 2014
A discussion paper on how SMS can be used to drive app engagement.

Big Data; Profiling Your Customers

Mar 2014
Big Data; Profiling Your Customers


Industry Observations & Research

Mobile Intelligence Review - Edition 1

June 2013
Mobile engagement: the reality exposed

Retail SMS Report 2013

June 2013
Retailers are failing to understand consumer mobile behaviour

Integration for Enterprise

Mar 2013
Why businesses should be integrating SMS into all communications

Gaming SMS Report

Feb 2013
Gaming companies are failing to maximise use of SMS

Get Smart

Archive: Mar 2010
A review of the current mobile market

Inside the Message

Archive: Sep 2010
An agency discussion paper

Time to Deliver

Archive: May 2010
The mobile messaging market now

Less Talk More Action

Archive: Jun 2009
A review of the non-voice mobile sector

Best Practice & Compliance

SMS For Customer Journeys

June 2013
The benefits of mobile messaging as support for a customer journey

Retail Best Practice Guide

Apr 2013
10 best practices for using SMS in the retail sector

Betting Best Practice Guide

Jan 2013
10 best practices for using SMS in the betting sector

UK Messaging Compliance eBook

Archive: Oct 2012
Learn how to make your messaging UK compliant

Ethical Messaging in the USA

Archive: Oct 2012
Make your messaging to the USA ethical and responsible


Mobile Messaging: Marketing Tool or Public Nuisance?

Nov 2013
A review of the misconceptions of SMS, and how to avoid brand damage.

How Mobile Can Save the High Street

Sept 2013
A report on the degeneration of the UK high street and how mobile can rescue it.

How Mobile Messaging can Improve ROI

May 2013
A study for Digital Agencies on the use of SMS as part of multi-channel marketing

Added Benefits of SMS Surveys

Apr 2013
A NICE Systems and Dynmark collaborative whitepaper

Why Mobile Marketing - UK

Archive: Dec 2012
How and why mobile marketing can work for your small business

Why Mobile Marketing - USA

Archive: Dec 2012
How and why mobile marketing can work for your small business

Make the Most of Mobile Marketing

Archive: Apr 2012
Get the most out of mobile marketing for your business

Sending out an SMS

Archive: Dec 2009
Texting in an emergency

Dynmark Mobile Intelligence Services - Reports & Whitepapers