For Enterprise
We’ve been helping global organisations to send and receive millions of messages worldwide for the last 11 years. Our goal is to provide large enterprises with the confidence and ability to embrace mobile messaging to drive outstanding levels of ROI and customer engagement.
We provide self-service applications and fully managed services for sending and receiving large volume yet highly targeted messages. Many of our enterprise clients integrate automated messaging into their websites, CRM, or business software via our web services and API’s.
We provide every client with an archive and audit trail of every message sent in the previous 12 months and work with many of the UK’s leading global brands in the retail, finance, gaming and transportation sectors.
what makes us unique?
- Dedicated integration team
- Full Message Archiving service as standard
- Immediate ability to provide global 2-way communications
Commercial case
Why the CFO will love you...
We understand there must be a valid return on any investment a business makes. Alongside the clear benefits mobile messaging has for customer communication, focus must also be on the costs. Our services are all delivered through the cloud, so we give you all the commercial benefits of a cloud model:
- Only pay for what you use
- Only pay for the results of the service
The table below compares old bulk SMS with our new cloud commercials - it’s easy to see why so many enterprises are choosing Dynmark.
| Traditional bulk SMS providers |
Dynmark's messaging cloud |
|
Only pay for what you consume |
| Pay upfront |
Invoiced 30 days in arrears |
| Immediate cash flow requirement |
Opens up 60 day new cash flow window |
| Pay upfront for integration |
No integration fee |
| Pay for SMS gateway / SaaS applications |
No SMS gateway fees or application usage fees |
Ensuring business continuity: always being in the green
Sometimes the commercials are compelling but the perceived risk of change can prevent a business from changing a technology partner, this is where we excel.
Our dedicated integration, account management and support teams will guide you through the process of change at no charge. We have helped 100's of enterprises go through these steps and we haven’t missed a message yet!
Partnering for the future: ensuring future roadmap alignment
In the incredibly fast moving world of mobile its important for us to focus on what customers need to do next rather than on just the here and now. Whenever we engage a new client, we look to their future requirements as part of the initial process.
We are not just a supplier, we are a technology partner here to share your goals and help you move forward:
- Bespoke integration requirements
- New services that you need (virtual development) sharing a joint roadmap
- Agency and managed services to help you every step of the way
- We are here for you anytime you need us
Compliance and discovery
Dynmark helps you comply with the most stringent legislation. With our messaging archiving service, we store every single message sent and received.
We then provide the ability to access this information by simply searching for a mobile number, providing you with the complete message history and content for that number. This service is fully compliant with FSA regulations and Sarbanes Oxley.
Support for today and tomorrow
We may be in the cloud, we are also here on the ground. Our business is built around enabling our customers to leverage our cloud services and help them throughout the process be that from understanding the basics through to highly technical CRM or business system integrations. It’s about getting the most out of the technology, driving up ROI and decreasing operational costs. We get it, and we’re here to help you get it too.
Here’s how:
Integration Team
You’re never alone with Dynmark. Unlike others in the market our development and support teams are in the same office. To help you they are fronted by a dedicated integration team. This team’s role is to engage with you at the earliest stage, create the integration plan and manage to completion.
Account Management
You will be assigned a dedicated Account Manager. Having a single point of contact ensures that communication is rapid, thorough, and effective. Your Account Manager will work with you to ensure we are always achieving your business objectives within the relevant timeframes.
Agency Team
Our agency team are here to support you in whatever way we can. The main objective is to take you on a messaging journey. We have three stages of our journey, and you can use us as much or as little as you need.
- Stage1 - we can take on all of your messaging needs from creating copy, sending test messages, and deploying full campaigns.
- Stage 2 - we slowly start to hand over pieces of the process so you can do it yourself, with our coaching and training most people can go from stage 1 to 2 within a month.
- Stage 3 - our main objective is to save you time and money so our recommendation is always to integrate where you can.
How do businesses utilise SMS?
Support
With technical support on hand twenty four hours a day, seven days a week there is always someone available to help. We also have our own in-house technical team which gives us complete flexibility to enhance our software to support our customers' business needs.
We always take on board our customer’s feedback: feedback@dynmark.com
Our customers have seen some great returns
Over the last 11 years we’ve been helping organisations across the globe gain massive ROI from their messaging strategies. Below are a few examples of customers to give you an idea who we work with as well as some of the results that prove why messaging is the most effective form of customer communication in the world today.
