“Quality in a service or product is not what you put into it; it is what the customer gets out of it”
Dynmark consistently provide us with strategic advice and industry best practice.
With the majority of our customers and service providers constantly on the move, and our workforce divided between sites in two different countries, SMS is by far the most effective method for ensuring key information reaches the intended recipient at the right time. We rely on messages sent through Dynmark’s platform to provide an effective service.
Dynmark know SMS and the gaming industry inside out which gives them a significant advantage over everyone else in the market.
We know how we want to communicate, but there are limitations. Dynmark have helped us to personalise and target our messaging.
Use of this form of communication is essential to our business and used on a daily basis to alert personnel of potential threats and to assist in the prevention of crime.
We have found the Dynmark text portal easy to use and efficient in sending out large volumes of SMS messages containing a direct link to the survey. We have also found their tools for tracking click through rates and the devices that student had accessed the survey from useful to our planning. With the increasing penetration of Smartphones, this provides us a usable data indication on how students are responding to this particular methodology.
Dynmark’s Message Manager application provided us with a simple tool to send out SMS for our event, significantly reducing no-shows.
We are delighted with Dynmark’s services and would certainly recommend them.
Dynmark have provided a solution that exceeds our requirements. The transition from a previous provider was quick and straightforward. Dynmark listened to our requirements before providing us with personalised training and support to ensure we could get the most from our SMS.
Technology we trust and tecnology that trusts Dynmark
Simple integration to gain access to our powerful and robust API
Ability to deliver complex inbound and outbound routing
One provider for everything, seamless white label single sign on